Welcome to Aquamarine Personalised Home Care
Home is where we most want to be when we’re feeling unwell, vulnerable, overwhelmed, or incapable of taking care of ourselves. Whether we’re recuperating from surgery, have just had a baby, or have an ageing parent who needs round the clock professional home care, home is where we turn to in times of need.
Aquamarine Personalised Home Care is a locally owned and operated, non-medical home care family business that provides in-home disability support and aged care solutions for clients from Gold Coast through Tweed Heads and all the way down the Northern NSW Coast to Grafton, we also service The Central Coast, Illawarra, Shoalhaven and South West Sydney. Our family of friendly, courteous and compassionate caregivers can help you or your loved one retain independence, dignity and a quality of life in the comfort, privacy and security of their own home.
All of our home care services and schedules are tailored to the needs of each individual, with support staff available for hourly, daily, weekly, overnight, or 24-hour care.
We understand it’s not easy entrusting the care of a loved one to a stranger. However, we are committed to looking after them with the same high standards and devotion that they are used to receiving from you. We pride ourselves on matching highly qualified, compassionate caregivers to fit the personality, interests, and sense of humour of your loved ones.
The comforting cuddle by a family pet, an expected visit from family and friends, the reassurance of a neighbour next door, a cup of tea with your caregiver – nothing beats Aquamarine Personalised Home Care.
I was at Gold Coast University Hospital on Wednesday morning with my Mother for an appointment.
I witnessed one of your staff who was looking after a client called Nadia.
I didn’t catch the staff members name but just wanted to let you know she did such a beautiful job of looking after her client. Her client was quite obviously very anxious and your staff member calmed her down and distracted her and did such a lovely caring job.
We often hear complaints with regard to providing services but its not often that people take the time to commend great work and your carer definitely deserves the compliment.
November 27, 2020
Dear Aquamarine Care,
I thank you for Anita and her service since I started services with you.
I request that I may be able to use her next year please; after I complete my course since she helps me do what I need for myself.
Your service is exemplary and very good. You allow me to do for myself what I cannot do on my own.
I wish to continue services with you in the future.
Wonoona NSW 2517
“Aquamarine has been absolutely fantastic. I am really thankful for all the support I have received as it really, really helped me.”
Tweed Heads NSW
As a side note, I’ve not worked with another provider so far who has been able to be as flexible as Aquamarine. I know the challenges with organising rosters so I wanted you to know how appreciative I am that you’ve been able to accommodate all of these changes to support Lee.
Owen’s world is so much brighter with Laura’s support. I’m so grateful you matched us. He glows after she’s been.
Tweed Heads NSW
May 22, 2020
Aquamarine workers have been truly brilliant and I have no doubt that both Robyn and Max are ever so grateful and would not have made it this far without the supports provided.
Thank you for the quick reply.
Robyn & Max
Mudgeeraba Gold Coast
I just want to say thank you for sending Sandra to me every Tuesday, 11 am.
She is an absolute gem. I have had a different worker each time for ages and was so tired of having to start all over each time. We have a very big house and Sandra and I have worked out a process that will see our home gleaming within 6 weeks. Then it's going to be just a matter of methodical weekly maintenance. Beds every 2nd week. Thank you so much for being such a great person and please tell her that we think she is the ants pants!
Bron & Bruce
May 4, 2020
I took a call from Carer Megan Logan. Aquamarine have been supporting her and her Dad – Palliative Care.
She called to say that the care she has received from Aquamarine Personalised Home Care has been outstanding and so thoughtful and communicate so well with her whilst she has been caring for her terminally ill Father.
Megan stated that Aquamarine (SW Mary Anne) and the staff at CRCC have made her Palliative Care journey empowering and that she has become a stronger person because of the support. She feels she can trust and have the confidence to the end of her Dads time. J
April 26, 2019
I just wanted to send a note to compliment your team on the prompt and caring service last weekend. We needed help for Dad at the last minute when Mum was admitted to hospital after a fall. Your office team arranged a carer to be there within the hour and kept dad safe for the next 27 hours until we could arrive from Victoria. We don’t know what we would have done without you. Thank you for the wonderful service, great work.
April 18, 2018
Thank you for sending Jenny to look after Mum for the past two months. She is fabulous and very caring and mum feels very comfortable with her in their home.
Mrs M Beddoes
April 17, 2018
I will no longer be a Support Coordinator after this week and just wanted to say that Aquamarine is absolutely the best Provider in the area.
Full marks for fantastic communication and ticking all boxes related to customer service.
Don’t change as you are a value to the community!
NDIS Support Coordinator
A huge thank you to all the team in the office.