Complimentary home care assessment

In order to design the perfect Aquamarine Care Plan for you or your loved one, we just need to get to know you a little better. This starts with a complimentary, obligation-free, in-depth assessment to determine your individual lifestyle needs and medical conditions. We’ll meet face-to-face to fully explain our flexible range of services, answer any questions you might have, and help with the important care decisions faced by the family with a loved one in need.

Topics covered in the assessment include:

  • Matching the appropriate caregiver
  • Daily routines
  • Health and medication issues
  • Emergency response
  • Nutritional issues
  • Home cleaning issues
  • Transportation needs
  • Costs of services

After meeting with the senior or family member, a customised and comprehensive Aquamarine Care Plan is developed to meet the physical, psychological and social needs of the patient and his or her family.

Aquamarine takes a holistic approach to matching the best caregiver with your loved one, taking into account important elements as the senior’s needs and personality. Moreover, ongoing follow-up supervision ensures that the personalised Care Plan is properly implemented and that changing needs are met quickly and effectively. We are always mindful of family finances, and can create a Care Plan that meets almost anyone’s budget.

For more information, or to request a free assessment meeting, simply contact us at 1800 458 499 or 0422 867 111 or email

Have a question? Read the FAQ or Call us now

1800 458 499


I was at GCUH on Wednesday morning with my Mother for an appointment.

I witnessed one of your staff who was looking after a client called Nadia.

I didn’t catch the staff members name but just wanted to let you know she did such a beautiful job of looking after her client. Her client was quite obviously very anxious and your staff member calmed her down and distracted her and did such a lovely caring job.

We often hear complaints with regard to providing services but its not often that people take the time to commend great work and your carer definitely deserves the compliment.

Thanking you
Gold Coast
November 27, 2020

Dear Aqua Marine Care,

I thank you for Anita and her service since I started services with you.  I request that I maybe able to use her next year please; after I complete my course since she helps do what I need for myself. Your service is exemplary and very good. You allow me to do for myself what I cannot do on my own.  I wish to continue services with you into the future.

Yours Faithfully,

Mr Clarke

Wonoona NSW 2517
Mr Clarke
November 2, 2020

“Aquamarine has been absolutely fantastic. I am really thankful for all the support I have received as it really, really helped me.”

M Mason
Tweed Heads NSW
August 3, 2020

As a side note, I’ve not worked with another provider so far who has been able to be as flexible as Aquamarine. I know the challenges with organising rosters so I wanted you to know how appreciative I am that you’ve been able to accommodate all of these changes to support Lee.

Gold Coast
June 5, 2020

Owen’s world is so much brighter with Laura’s support. I’m so grateful you matched us. He glows after she’s been.

Mrs Browne
Tweed Heads NSW
May 22, 2020

Thanks Billie

Aquamarine workers have been truly brilliant and I have no doubt that both Robyn and Max are ever so grateful and would not have made it this far without the supports provided.

Thank you for the quick reply.

Robyn & Max
Mudgeeraba Gold Coast
May 8, 2020

I just want to say thank you for sending Sandra to me for every Tuesday, 11am.
She is an absolute gem. I have had a different worker each time for ages and was so tired of having to start all over each time. We have a very big house and Sandra and I have worked out a process that will see our home gleaming within 6 weeks. Then its going to be just a matter of methodical weekly maintenance. Beds every 2nd week.Thank you so much for such a great person and please tell her that we think she is the ants pants!

Bron & Bruce
May 4, 2020

Hi Gemma,

I took a call from Carer Megan Logan. Aquamarine have been supporting her and her Dad – Palliative Care.

She called to say that the care she has received from Aquamarine Personalised Home Care has been outstanding and so thoughtful and communicate so well with her whilst she has been caring for her terminally ill Father.

Megan stated that Aquamarine (SW Mary Anne) and the staff at CRCC have made her Palliative Care journey empowering and that she has become a stronger person because of the support. She feels she can trust and have the confidence to the end of her Dads time.  J

Gold Coast
April 26, 2019

I just wanted to send a note to compliment your team on the prompt and caring service last weekend. We needed help for Dad at the last minute when Mum was admitted to hospital after a fall. Your office team arranged a carer to be there within the hour and kept dad safe for the next 27 hours until we could arrive from Victoria. We don’t know what we would have done without you. Thank you for the wonderful service, great work.

Joanne Page
Byron Bay
April 18, 2018

Thank you for sending Jenny to look after Mum for the past two months. She is fabulous and very caring and mum feels very comfortable with her in their home.

Mrs M Beddoes
April 17, 2018