Don’t just take our word for it — see what the rest of The Gold Coast and Northern Rivers is saying about us in The Aquamarine Personalised Home Care Review section!
You and your team looked after my grandmother Joyce.
She was receiving home support services through Care Connect and Aquamarine.
I am writing to personally thank you for your outstanding services and in particular to commend your staff member Sonia who was Joyce’s assigned carer.
My grandmother has been receiving at home service for quite a few years now, and has had numerous providers and careers in the past, but not have come close to the level of care provided by your company and Sonia.
Sonia really has been a shining light for Joyce, in what has been a tumultuous and challenging time.
I love my grandmother, but in all honesty she can be an extremely challenging person to get along with. However, to my astonishment, Sonia’s patience, kindness and good humor allowed her to quickly win Joyce over, to the point where my grandmother is very fond of Sonia. This is a first and unprecedented for my grandmother in terms of care workers and is a testament to Sonia as a person and a professional (and in turn Aquamarine).
As you may be aware my grandmother has now transitioned to an aged care facility (needing a higher level of care), and I can honestly say without Sonia’s help this would have been much more difficult ad traumatic for my grandmother.
Sonya went above and beyond in the transition. I strongly believe that this kind of situation demonstrates the true spirit of what health care and aged care in particular should be and is a testament to your company an Sonia.
I’m sure you have had or will receive commendations and glowing reports for Sonia regularly, but again thank you very much for everything Aquamarine and Sonia have done for my grandmother over the past 12 months.
I would not hesitate to recommend your companies services to others, and would be more than happy to provide Sonia with any kind of reference (not that she needs one). Again thank you for everything.
Kind Regards, sincerest thanks, and best wishes,
Mr Baldwin June 14, 2016
I would like to say thank you for sending me help from Aquamarine Home Care. I was lucky enough to have help with my showering – and some days cleaning as well. The helper I would like to congratulate them on in employing is Wendy.
I had a few girls help me before Wendy arrived at my door. The day she arrived made me happy. Wendy was really good at her job and had what I would call heart and compassion for her clients. I hope they never lose her. Wendy is an absolute gem with all the right qualities to be a carer.
I had not realised how incapacitated I would be – and thank you all for realizing my plight.
You have to be congratulated for doing a wonderful job. May god bless you all.
Mrs S Harrison
Mrs S Harrison April 12, 2016
“Carmel and I have had home help for over 10 years now and the standard of ladies that Aquamarine Personalised Home Care has working for them is far better than we have experienced to date. Please convey to Aquamarine my appreciation for the quality and standard of ladies they have so far sent to help me with home help”
Charles S March 24, 2016
A huge thank you to Brian, Jamie and the team for all of your support. We know mum is safe and happy thanks to your wonderful group of carers on the Gold Coast.
We have never come across anyone like you, Thank you.
October 20, 2015
We would like to say a big thank you, especially to Helen who was my mum’s regular assistant.
She is fantastic at her job.
Mr's B Cook's Daughter Tweed Heads Private Home Care Tweed Heads October 2, 2015
Hi Brian & Jamie. Mrs Dacosta called and said that her services are going well and the girls from Aquamarine have been wonderful. Thelma said “I’ve been quite reliant on the carers actually because I’ve been housebound”. Thelma would like to thank the carers who have been assisting her and is really happy with the support she has been receiving.
Mrs T. Dacosta Tweed Heads September 21, 2015
Mrs Agent would like to thank the carers who attended to her personal care services. Edna said that “the girls were all so lovely and made sure I was ok”.
Mrs E Agent Gold Coast September 21, 2015
I’m writing to inform you of my high regard for the services of Robyn.
She is both professional and efficient in her work practices.
Her caring manner towards my health and well-being is highly commendable.
Thank you for allocating her to me
Mrs R. White Bangalow July 10, 2015
Just wanted to pass on some very positive feedback from Julie ( Elie’s Daughter )
She said the help has been amazing and all the staff have been very lovely and caring. It was a big thing for Elie to have people coming into her home but she has felt very comfortable with your staff – thank you very much for making this such a positive experience.
Elie’s Daughter July 10, 2015
I just had a call from Donald at Pottsville who is ‘over the moon’ with the services he received this morning from one of your workers. He said he couldn’t have asked for a better person and hopes she can continue to provide his services each fortnight. He said he can’t thank us enough for sending her to him.
Very encouraging feedback…thanks Jamie!
Donald Pottsville July 8, 2015
More Testimonials Will Be Posted Soon in The Aquamarine Personalised Home Care Review